Internet Banking is a tool that allows you to use a personal computer with an Internet connection to conduct your banking online.
You can view account balances and transaction history, transfer money, and download transactions to a personal financial manager and much more.
Yes, the Internet Banking product stores your User ID, password and user preferences.
Your account information is updated every business day with new transactions that were posted to your account the previous business day.
You can access your checking, savings, credit cards, investments and loan accounts from the Internet Banking service. Our Internet Banking product is intended to give you as much access, security, and versatility as possible.
Yes, you can view your accounts by date, check number, payee, amount or balance in ascending or descending order.
Internet Banking provides downloads to Quicken™, Microsoft Money™ or as a comma-delimited text file. However, these products are not supported by American Bank & Trust. You will have to contact those providers directly for assistance.
Yes, Internet Banking is capable of future and recurring transfers from all accounts linked to your online banking profile. You must have your accounts set up with transfer capability to complete a future or recurring transfer.
American Bank & Trust stores a rolling 18 months of statements from the time you signed up to receive online statements.
American Bank & Trust keeps 6 months of transaction history from the date you sign up. You can search in 60 day increments.
With Internet Banking, you have access to your account information 24 hours a day, 7 days a week!
The “Step-Up” process detects if you are using a device other than the one you initially used to sign up with, if you have had a recent upgrade, or if the system is detecting a possible phishing attempt or possible hacking attempt into your system. Depending on what type of security settings you have on your computer or other device, our system may have you complete the “Step-Up” process.
The “Step Up” process on your profile can be completed by having the activation code sent to you via phone or text at the numbers on the system or go through the security questions that are produced from your credit reporting history.
The security of the system is designed to protect you. It looks through your complete IP Address history. If it is believed something is “wrong” it will have you complete the “Step Up” process more than once.
If you have recently changed or updated your phone numbers and did not notify us, the phone number will be incorrect as the system only uses the phone numbers that are currently on your account. Please make sure to contact your local branch location for any phone number or address changes.
First complete the Online Enrollment. If all of the information entered is correct, you will be able to view your accounts right away. If the information you have provided does not match what is in our system, it will not allow you to login until the information is correctly entered.
Yes. When you sign up for internet banking you will create your own password. Once you have an online profile you can change your password by logging in and going to the Customer Service tab.
Passwords expire every 365 days.
There are 2 options, the first is to use the “Forgot your user ID?”” option by clicking on Forgot your user ID and Password. This will take you through the One Time Security Code Step Up process and then you will be able to recover your User ID. The second option is to call 877-626-2265 for assistance or 877-392-5132 Option 2.
There are 2 options, the first is to use the “forgot password” option by clicking on reset it yourself underneath the password box. This will take you through the One Time Security Code Step Up process and then you will be able to reset your password to something new that you have not used for the last 6 passwords. The second option is to call 877-626-2265 for assistance or 877-392-5132 Option 2.